About Us

At WhiskerLab, we believe the everyday moments with pets matter most: a peaceful nap after a busy morning, a comfortable grooming routine, a favourite toy on the floor, or a mealtime that feels a little more engaging.

We created WhiskerLab to bring together practical pet essentials for dogs and cats in one playful, thoughtfully curated place. Our collection includes comfortable beds, everyday grooming tools, feeding accessories, interactive toys, and enrichment products designed to support the routines pets and their people share every day.

For everyday pet life

Pets do not need complicated routines to feel cared for. That is why we focus on products with a clear purpose: a supportive place to rest, a useful tool for grooming, an engaging activity for indoor play, or a practical accessory for feeding time.

From cozy comfort products to fun puzzle toys, we select items that are easy to understand, useful at home, and suitable for the real rhythm of life with dogs and cats.

Designed around care, comfort, and play

WhiskerLab brings together three simple parts of pet care:

  • Comfort & Calm for relaxing spaces, supportive beds, and everyday rest.

  • Grooming & Care for bath-time, coat care, and simple grooming routines.

  • Play & Enrichment for interactive toys, treat-time activities, and indoor exploration.

Our goal is to make it easier to find pet products that are practical, enjoyable, and thoughtfully chosen.

Our approach

We aim to keep product information clear and useful. We describe key features, dimensions, materials, care guidance, and intended use where available so you can make a more informed choice for your pet.

Every pet is different. Product suitability can vary based on size, age, breed, coat type, play style, chewing habits, sensitivity, and how a product is used. We encourage customers to review product details carefully, choose items appropriate for their pet, and supervise use when needed.

Here when you need us

WhiskerLab is an online-only pet-supplies store serving customers in Germany.

If you have a question about a product, an order, delivery, returns, or everyday product use, our support team is here to help.

Email: support@whiskerlab.shop
Phone: +49 30 57439843

Customer support is available Monday–Friday, 9:00 AM–5:00 PM Central European Time or Central European Summer Time, as applicable.

We aim to respond to most enquiries within 1–2 business days.

Our address

Our address is:

WhiskerLab
Frankfurter Allee 54
10247 Berlin
Germany

Our address is not a public storefront, showroom, customer collection point, or automatic return address. Please contact us before sending anything to this address.