Contact Us
Here is a ready-to-paste Contact Us page for WhiskerLab. It uses the same tone as the About page and includes all required contact details for storefront transparency and review readiness.
Contact WhiskerLab
We are here to help with questions about products, orders, delivery, returns, and everyday product use.
For general enquiries, order support, product questions, and returns:
support@whiskerlab.shop
Phone
+49 30 57439843
Support hours
Monday–Friday, 9:00 AM–5:00 PM Central European Time or Central European Summer Time, as applicable.
We aim to respond to most enquiries within 1–2 business days.
Our address
WhiskerLab
Frankfurter Allee 54
10247 Berlin
Germany
Our address is not a public storefront, showroom, customer collection point, or automatic return address. Please contact us before sending anything to this address.
What we can help with
- Product information and suitability
- Order status and delivery updates
- Returns and refunds
- Damaged or incorrect items
- Product use and care guidance
- General questions about WhiskerLab
Before you contact us
- Check your order confirmation email for delivery updates and tracking information.
- Review the product page for dimensions, materials, care guidance, and intended use.
- Check our Shipping Policy and Returns & Refunds Policy for standard timeframes and procedures.
Important note
WhiskerLab is an online-only pet-supplies store. We do not operate a physical shop, showroom, or customer collection point.
Send us a Message!